Increasing Response Rates of Direct Mail Postcard Marketing

In choosing an effective marketing strategy, most businesses do not leave out printed advertising postcards as a choice. Apart from saving on advertising expenses because it entails cheaper cost, it simply still functions as an effective marketing tool despite the more advanced approaches of advertising. This has been around for many years now and small and medium scale companies would really go for postcard marketing to promote their product and gain attention from the market.

Printed advertising postcards are best distributed through direct mail marketing. In doing so, your business is guaranteed to reach its potential target market. Direct mail postcard marketing does not incur a lot of expenses, with only a marginal cost on the card stock, colored ink, and postage.

Even though it is considered one of the most effective marketing tools, it should still stay within range of other forms of advertising. This means that a company should optimise or customise their direct mail postcards and enhance its features to increase readership and gather more prospects. To be as effective as it should be, a business must know what factors to consider in increasing response rates.

Since printed advertising postcards are normally small in size, information may not be that broad and extensive. So the company can only limit it to the most essential details such as company name and logo, product name and contact information. With this in consideration, a business may need to address first the very basic concept of the postcard which should answer the customer’s question of “What can I get out of it?” Convey your message across to get them into the business before you address the concern about its design.

Since it is direct mail marketing, your postcards should be delivered to the right target market. Part of the preparation is the direct mailing list so you wouldn’t be wasting on postcards sent to the wrong prospects who don’t really need the product or service. You may need to gather data from a reliable data company to help you come up with an ideal list.

Postcard design is as important as its basic concept or substance since the advertisement is highly visual. So, a company has to consider choosing the appropriate image, something that does not really utilise much space since it is relatively small and has limited space. Also, it has to be closely relevant to the product or service being promoted. An interestingly appealing and eye-catching direct mail advertising postcard with a very catchy headline will definitely gather high response rates.

Lastly, in order to gauge its effectiveness, keep track of the response rates. You cannot just keep on distributing and sending them in the mails without knowing if it is being given attention. That defeats the ultimate purpose of capturing your target market. Other than constantly monitoring the response rates, also learn how to measure its success. This will give you an idea whether you should continue using this marketing tool or opt instead for another marketing strategy.

The Critical Role of Order Accuracy in Hospitality

The Impact of Order Accuracy on Customer Satisfaction
Order accuracy is the measure of how precisely a restaurant or hotel staff member fulfills a customer’s request. It’s a seemingly simple concept, but its implications are vast. In the hospitality sector, the goal is to consistently hit the mark of 100% order accuracy. This is because even a small mistake can lead to customer dissatisfaction, negative reviews, and ultimately, a loss of revenue.

To avoid errors, many servers and wait staff utilize tools like waist aprons with pockets, which allow them to carry notebooks and order books for recording orders accurately, rather than relying on memory alone. This practice is not only helpful but often essential in busy dining environments.

The Ripple Effect of Inaccuracy in Hospitality
In the restaurant industry, the importance of getting orders right cannot be overstated. A study by Toast, Inc. found that 73% of diners agree that restaurant technology improves their guest experience, which includes technology that aids in order accuracy source: Toast Tab. Restaurants that prioritize order accuracy can expect fewer customer complaints and a stronger reputation in the community, leading to repeat business and positive word-of-mouth.

Hotels also face significant challenges when it comes to order accuracy. Whether it’s a room service meal or the specifics of a guest’s room preferences, inaccuracies can sour a guest’s experience. According to a report by Qualtrics XM Institute, hotel guests who have a positive experience are 1.5 times more likely to return and are 1.7 times more likely to recommend the hotel source: Qualtrics. Therefore, hotels aim for an impressive 90% to 100% order accuracy rate to ensure guest satisfaction and encourage future bookings.

Benefits of High Order Accuracy
Customer Satisfaction: Accurate orders mean happy customers who are more likely to return.
Revenue Preservation: Correct orders prevent revenue loss from refunds or compensations due to mistakes.
Enhanced Reputation: A track record of accuracy bolsters the business’s image and can lead to increased patronage.
The Bottom Line for Hospitality Professionals
Whether you’re a manager, a server donning a server apron, or any other member of the hospitality team, striving for 100% order accuracy is crucial. Falling short can result in lost revenue and potentially jeopardize employment. In an industry where the margin for error is slim, and the competition is fierce, order accuracy is not just a metric—it’s a mission.

Property Not Selling? You Need to Think Like a Marketer

America is in an unprecedented real estate crisis. If you’re a home seller, a real estate agent, or a mortgage broker, you don’t need to be told this–it’s your reality. Not being able to sell a home quickly and for what it’s worth may be threatening your financial future, your plans and dreams, your peace of mind.

Number of days on the market is up. Number of houses on the market is way up. The value of homes in many areas is in shocking decline. And new home construction is reportedly the lowest in 17 years.

In a seller’s market, little work is required to sell a home. You list it for sale; people come and look; you receive offers on it (perhaps you get two or more competitive offers); when you get one you like, you’ve probably made a tidy profit on the property.

Not so in today’s market. According to the gloomy current reality, your property may linger on the market for a year or more, and may sell for as little as half what it was worth three years ago. And that is disastrous for those who, like most people, have the bulk of their net worth tied up in their home. Many baby boomers don’t expect to retire for this very reason.

But let me tell you some really good news. Some people are selling their homes quickly and at good prices. How? Well, they know something most people don’t: in a housing market like today’s, anyone who wants to sell a house must think like a marketer. Because a home for sale needs to be promoted just like any other product.

The way you do that is by using Direct Response copy.

So if you’re a home seller or a listing agent with a property you’re serious about selling, here’s what you do: find a Direct Response copywriter. Not necessarily one with a real estate background, although an interest in real estate is helpful. Marketing is what a Direct Response copywriter does–and marketing a house is pretty much like marketing any other product. A house has features and benefits; it has something that makes it stand out from its crowded field of competitors. A Direct Response copywriter knows how to leverage what your property offers into a saleable product.

Find that copywriter and ask him or her to create Direct Response materials to sell your property. Yes, it’s that simple.

And here’s the bonus: everyone knows real estate is a commission-based business, so the copywriter you choose should be happy to receive his or her fee when you sell the property.

If you’re trying to sell property and not having much success, you (honestly) have nothing to lose. Contact a Direct Response copywriter and get that property sold.